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AMIA Health Informatics Certification (AHIC)
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Question Number 5
A health system wants to improve health equity through its patient portal. Which strategy is MOST effective for reaching patients with low digital literacy?
Requiring portal enrollment at discharge
Offering multilingual support and proxy access with staff-assisted enrollment
Sending automated SMS reminders to activate accounts
Restricting portal features to reduce complexity
✔ Correct Answer:
Offering multilingual support and proxy access with staff-assisted enrollment
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