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CTC Practice Questions - CTC Certified Travel Counselor Exam
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Question Number 5
A travel manager gives feedback that is specific, timely, and focused on behavior rather than personality. This approach primarily helps to:
Avoid ever having to give negative feedback
Make the feedback actionable and reduce defensiveness
Shift responsibility for results onto the employee
Document a case for termination
✔ Correct Answer:
Make the feedback actionable and reduce defensiveness
Count Down:
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