CTC Practice Questions - CTC Certified Travel Counselor Exam

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A manager wants to use a structured questioning model to coach a travel advisor through a sales slump. Which sequence best reflects the widely used GROW coaching model?

Goal, Reality, Options, Will Gather, Review, Order, Win Guide, Reflect, Optimize, Wrap-up Greet, Research, Observe, Wait

Correct Answer:

Goal, Reality, Options, Will

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