ACP-420 Practice Questions - Atlassian Certified Professional - Managing Jira Service Projects For Cloud (ACP-420) Exam

What is the difference between an issue type and a request type in JSM?

They are the same Issue type is the underlying technical type used in workflows/permissions; request type is the customer-facing presentation layer Request types are deprecated Issue types are for agents only

Correct Answer:

Issue type is the underlying technical type used in workflows/permissions; request type is the customer-facing presentation layer

Access more questions from this quiz

Continue to ACP-420 Practice Questions - Atlassian Certified Professional - Managing Jira Service Projects for Cloud (ACP-420) Exam for more practice questions and the full quiz experience.

Access More Questions