PSC Kenya Practice Questions - Public Service Commission (PSC) Proficiency Examination For Clerical Officers Exam

Which of the following is an example of a barrier to effective communication caused by the SENDER?

Using vague or ambiguous language when drafting the message The receiver being distracted by office noise A poor telephone line cutting off part of the conversation The receiver being prejudiced against the sender

Correct Answer:

Using vague or ambiguous language when drafting the message

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