W!SE Financial Literacy Certification Test

Question 1

A user receives an email with the Wise logo that urgently warns of 'unauthorized activity' on their account. The email asks them to click a link to 'verify their identity immediately' or risk account suspension. Which of the following is the most secure action to take?

Ignore the email, open a new browser window, manually type 'wise.com', and check their account for any notifications. Reply to the email asking for more specific details about the unauthorized activity. Click the link and enter their login details, as the email appears to be from Wise. Forward the email to a friend who also uses Wise to see if they received a similar message.

Correct Answer:

Ignore the email, open a new browser window, manually type 'wise.com', and check their account for any notifications.

Question 2

Which of the following is the MOST secure method for setting up two-step verification on a Wise account?

Receiving a code via text message (SMS). Using a Passkey with biometric authentication (fingerprint or face ID). Getting a verification code via a phone call. Answering a personal security question.

Correct Answer:

Using a Passkey with biometric authentication (fingerprint or face ID).

Question 3

A Wise user suspects that their account has been compromised after noticing a transaction they did not authorize. After immediately freezing their card in the app, what is the CRITICAL next step they should take?

Wait 24 hours to see if the transaction is reversed automatically. Change their registered email address. Contact Wise support immediately to report the unauthorized activity and secure the account. Post about the issue on social media to warn other users.

Correct Answer:

Contact Wise support immediately to report the unauthorized activity and secure the account.

Question 4

To comply with financial regulations and prevent fraud, Wise is required to verify a user's identity. Which of the following is a key part of this standard verification process?

Asking the user for their social media account passwords. Requiring the user to purchase a 'verification subscription'. Having the user share their screen with a support agent. Requesting a photo of a government-issued ID and sometimes a selfie of the user holding it.

Correct Answer:

Requesting a photo of a government-issued ID and sometimes a selfie of the user holding it.

Question 5

A user receives a phone call from someone claiming to be from 'Wise Fraud Prevention.' The caller states there is a problem with a recent transfer and asks the user to provide their password and the 2-step verification code they just received to 'cancel the fraudulent payment.' What should the user do?

Provide the information as requested to stop the fraud quickly. Ask the caller to verify their identity by providing the user's last transaction amount. Hang up immediately and report the incident to the official Wise support channels. Give them the password but not the 2-step verification code.

Correct Answer:

Hang up immediately and report the incident to the official Wise support channels.

Question 1

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About this Exam

Prepare with the W!SE Financial Literacy Certification Test practice quiz. This question bank includes 50 questions covering wise, account, user, transfer, and business. Use it to review important concepts, identify knowledge gaps, and build confidence for the related exam, course, or assessment.

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W!SE Financial Literacy Certification Test

This practice set contains 50 questions from the matching question bank and focuses on wise, account, user, transfer, and business. Work through each question carefully, review the provided solutions, and revisit topics that need more study before your next attempt.

This is an independent study resource intended for practice and review; it is not an official examination or an endorsement by any organization named in the title.

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W!SE Financial Literacy Certification Test

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