Question 1
Which of the following is part of the micro environment?
Correct Answer:
Vision
Explanation:
The key idea here is that the micro environment consists of forces close to the company that it can influence directly. The vision is an internal element—the organization’s stated direction and priorities—that guides strategy, culture, and daily decisions. Because it originates inside the company and shapes how the firm interacts with its immediate ecosystem (such as customers, suppliers, and intermediaries), it sits firmly within the micro environment. Labour markets are broader economic conditions outside the firm’s direct control, so they are considered macro factors. Consumers and intermediaries are external players the company engages with, which are also part of the micro environment, but the option describing an internal guiding element—the organization’s vision—best fits the concept being tested.
Question 2
Which elements are typically documented in a risk register for facilities management?
Correct Answer:
Identified risks, likelihood, impact, mitigations, owners, and status for tracking.
Explanation:
In facilities management, a risk register is a living record that inventories potential threats to operations and tracks how each is being addressed. The most useful entry includes a clear description of the risk, an assessment of how likely it is to occur (likelihood) and how severe the impact would be (impact), the planned or implemented mitigations to reduce that risk, the person or role responsible for managing the risk (owners), and the current status or progress of those actions. This combination lets teams prioritize which risks need attention, assign accountability, and monitor whether mitigation efforts are working over time. Incident reports and response actions belong in incident management; they document what happened and how it was handled after the event, rather than the proactive risk-planning record. Maintenance schedules and costs relate to asset maintenance and lifecycle management, not the formal risk tracking itself. Detailed architectural drawings are design or asset documentation, useful for planning and operations but not the structured risk-tracking data used to steer risk responses.
Question 3
A leader who inspires employees through their personality, confidence, and enthusiasm is described as?
Correct Answer:
Charismatic Leadership
Explanation:
Charismatic leadership is shown when a leader inspires others through personal presence, confidence, and enthusiasm. This style uses the leader’s personality and emotional energy to energize and motivate followers, creating a shared sense of purpose and drive. The description fits because it emphasizes the inspirational power of the leader’s charm and vision rather than relying on formal authority or hands-off style. Laissez-faire is a hands-off approach with minimal direction, so it doesn’t rely on personality-driven inspiration. Autocratic leadership centers on issuing orders and centralized control, not on energizing people through personal demeanor. LMX focuses on the quality of the relationship between leader and followers, not primarily on the leader’s charisma.
Question 4
Which practice helps employees improve skills and performance through guidance?
Correct Answer:
Coaching helps employees improve skills and performance through guidance.
Explanation:
Guided development of skills and performance through ongoing support is the practice being tested. Coaching focuses on helping employees improve by providing structured guidance, feedback, and opportunities to practice new skills. A coach works with the employee to set development goals, identify skill gaps, demonstrate techniques, and review progress, creating a tailored plan that translates learning into better on-the-job performance. Discipline is about correcting unacceptable behavior and enforcing rules, which addresses behavior and compliance rather than skill growth. Counselling deals with personal or work-related problems that can affect performance but isn’t primarily focused on developing specific abilities. Performance measurement checks whether standards and goals are met, but it doesn’t itself provide the guidance or practice needed to improve skills.
Question 5
A feature of the macro external environment is:
Correct Answer:
Sudden changes in society that can have positive and negative impact on organizations
Explanation:
Macro external environment consists of broad forces outside the organization that can affect strategy and performance. These include societal changes, demographics, economic trends, political and legal frameworks, technology, and global dynamics. Because these forces lie outside the firm’s control, they can change suddenly and unpredictably, producing opportunities and threats. The statement about sudden changes in society with potential positive or negative impacts aligns with this idea, illustrating how social shifts can alter demand, customer expectations, or regulatory conditions. Internal processes, short-term planning, or stable demand describe internal operations or predictable conditions rather than external macro forces.
Question 1
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Prepare with the OFMA Practice Exams practice quiz. This question bank includes 10 questions covering management, environment, facilities, employees, and skills. Use it to review important concepts, identify knowledge gaps, and build confidence for the related exam, course, or assessment.

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OFMA Practice Exams

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