Question 1
If block 13 is left blank when submitting a claim, what is the expected outcome?
Correct Answer:
The third party payer reimburses the patient and the patient is responsible for reimbursing the provider
Explanation:
Block 13 indicates whether the patient has assigned benefits to the provider. When this field is left blank, there is no assignment on file. Without an assignment, the insurer processes and pays the claim to the patient rather than directly to the provider. The patient then has the responsibility to reconcile or reimburse the provider for services rendered. That’s why the outcome described—payment going to the patient and the patient paying the provider—best fits leaving that block blank. If the patient had signed an assignment of benefits, the payer would typically reimburse the provider directly. The other scenarios—payment being rejected or the patient only being billed after the payer pays—don’t reflect the plain effect of leaving the assignment block empty.
Question 2
Given billed $170, allowed $150, deductible unmet $50, copayment $20, what is the patient’s responsibility?
Correct Answer:
$70
Explanation:
The main idea is how patient cost-sharing works with the allowed amount. Use the allowed amount (not the billed amount) to determine what the insurer and patient owe. Since the deductible is unmet, the patient must pay the full deductible amount first, which is 50. The copayment of 20 is an additional fixed amount the patient pays at the time of service. Add these together: 50 + 20 = 70 for the patient’s responsibility. The insurer would then pay the remaining portion of the allowed amount: 150 minus 70 equals 80. So the patient’s total responsibility is 70.
Question 3
What term describes a service that was approved by the payer before it was performed?
Correct Answer:
Preauthorization
Explanation:
The key idea here is getting approval from the payer before performing a service to confirm coverage and medical necessity. This upfront review is done through preauthorization. It means the payer evaluates the requested service in advance and agrees to pay for it if it meets their criteria, helping prevent unexpected denials after the service is done. Some plans use similar terms like precertification or prior authorization, but in this context, the term that best matches “approved before the service was performed” is preauthorization.
Question 4
A billing and coding specialist submitted a claim to Medicare electronically. No errors were found by the billing software or clearinghouse. Which describes this claim?
Correct Answer:
Clean claim
Explanation:
A clean claim is a submission that contains all required information with accurate data and no errors that would block processing. When the billing software and clearinghouse flag nothing, the claim has passed automated edits and is ready for adjudication by the payer. It means the patient and provider details are correct, codes are valid, and the claim is complete. Even though it’s clean, payment still depends on the payer’s coverage rules and medical necessity. A denied claim would indicate the payer found an issue after review, a fraudulent claim involves intentional misrepresentation, and a duplicate claim is a repeated submission for the same service that would typically be detected by the system.
Question 5
If a patient’s employer has not submitted a premium, what claim status should the payer issue?
Correct Answer:
Denied
Explanation:
Coverage is valid only when the employer has submitted the premium and the enrollment is active. If the premium has not been submitted, there is no active coverage to pay the claim, so the payer should deny the claim with a reason indicating lack of premium/payment or ineligibility due to nonpayment. A denied status reflects that the claim cannot be adjudicated for payment until the enrollment issue is resolved. Other statuses imply there is still processing or a temporary hold, but they do not represent a final determination of ineligibility due to missing premium. Therefore, denial is the correct outcome in this scenario.
Question 1
Exam overview

About this Exam

The NHA Certified Billing and Coding Specialist (CBCS) certification is a vital credential for anyone aiming to launch a successful career in the healthcare administrative sector. This program is designed for entry-level professionals who want to prove their proficiency in handling the entire medical billing and coding process. By earning the CBCS designation, you demonstrate to employers that you have the accurate knowledge and practical skills required to submit claims to insurance companies, maintain patient records, and ensure financial compliance within a healthcare facility. If you are detail-oriented and interested in the critical intersection of healthcare and business, this certification is the perfect entry point.

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Additional Information

What the Course Entails and Exam Details

Preparing for the CBCS exam requires a thorough understanding of the entire patient revenue cycle. The core knowledge areas covered include:

  • The Revenue Cycle and Regulatory Compliance: Learning the flow of patient data from registration to payment and the regulations, such as HIPAA, that govern health information.
  • Insurance Eligibility and Other Payer Requirements: Understanding different types of insurance plans and how to verify patient coverage.
  • Coding and Coding Guidelines: Mastering the essential alphanumeric coding systems used to describe diagnoses and procedures, including ICD-10-CM, CPT, and HCPCS Level II.
  • Billing and Reimbursement: Calculating payments, submitting clean claims, and managing denied claims to maximize provider reimbursement.

The official exam is developed by the National Healthcareer Association (NHA). It is a rigorous assessment designed to ensure you can perform the job of a billing and coding specialist effectively and accurately.

 

 

What to Expect in the Final Exam

When you arrive for the final CBCS exam, you will be taking a standardized, computerized test. Here is a breakdown of what you can expect:

  • Format: The exam consists entirely of multiple-choice questions. These questions evaluate both your recall of factual knowledge and your ability to apply coding guidelines to practical scenarios.
  • Total Questions: There are approximately 100 scored questions on the exam, though some editions may include an additional set of unscored pre-test questions.
  • Time Limit: You will have 2 hours (120 minutes) to complete the test. Effective time management is essential for success.
  • Passing Score: The NHA uses a scaled scoring system ranging from 390 to 500. A score of 390 or higher is required to pass and earn your CBCS certification.

Understanding this format in advance can help you focus your preparation and reduce test-day anxiety.

 

 

 How to Study and Exam Centers

Preparation is the key to passing the NHA CBCS exam. A multifaceted approach will ensure you are ready for every topic.

  • Actionable Study Strategies:
    • Utilize a Text Plan: Start by reviewing the official NHA CBCS Test Plan to understand the exact weight given to each domain.
    • Take Practice Exams: Regular use of NHA CBCS Practice Exams is crucial. They mimic the real exam’s format, time constraints, and question types. They are your best tool for identifying weak areas.
    • Create Flashcards: Develop flashcards for key medical terms, standard billing abbreviations, and essential coding guidelines for ICD-10 and CPT.
    • Form Study Groups: Collaborating with other students can clarify complex topics and provide mutual support.
    • Review Weak Domains: After each practice test, dedicate extra study time specifically to the domains where you scored lowest.
  • Exam Centers: You can take the official NHA CBCS exam through multiple convenient methods:
    • PSI Testing Centers: NHA partners with PSI to offer proctored exams at testing centers located nationwide.
    • Live Remote Proctoring (LRP): You can take the exam from the comfort of your own home or office using a secure, internet-connected computer with a webcam.
    • Authorized Institutions: If you are currently enrolled in a medical billing and coding program, you may be able to take the exam directly at your school or training facility.

 

    •  Job Opportunities from the Course

Earning your CBCS certification unlocks diverse career paths in many different healthcare settings. Once you are certified, you will be qualified for various essential administrative roles.

  • Medical Billing Specialist: Managing patient accounts, processing claims, and following up on payments.
  • Medical Coder: Reviewing patient charts and assigning the correct ICD-10, CPT, and HCPCS codes for billing.
  • Billing and Coding Specialist: A versatile role combining both billing and coding responsibilities in smaller practices.
  • Patient Account Representative: Handling communication with patients and insurance companies regarding billing issues.
  • Claims Analyst: Reviewing submitted insurance claims for accuracy and ensuring they meet compliance guidelines.
  • Health Information Technician: Managing electronic health records and ensuring data integrity for billing.
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