ITIL 4 PM PDF Practice Questions - ITIL 4 Specialist Plan, Implement, and Control Exam - ITIL 4 PM PDF Practice Questions - ITIL 4 Specialist Plan, Implement, and Control Exam

Question 1

Which statement BEST describes the purpose of the Change Enablement practice in ITIL 4?

To maximize the number of successful service and product changes by ensuring risks are properly assessed, authorizing changes to proceed, and managing the change schedule To prevent all changes to production environments until a Change Advisory Board has met and approved each request To coordinate release packaging and deployment activities so that software is delivered to users without disruption To record and maintain accurate information about configuration items and their relationships

Correct Answer:

To maximize the number of successful service and product changes by ensuring risks are properly assessed, authorizing changes to proceed, and managing the change schedule

Question 2

A change request has been raised to apply a monthly operating-system security patch using a documented, pre-approved procedure. Which change type BEST describes this request?

Emergency change Normal change Standard change High-risk change

Correct Answer:

Standard change

Question 3

A critical production database has become unavailable due to a hardware failure. The operations team proposes an untested configuration workaround to restore service. Which change type should be used?

Standard change Normal change Emergency change Routine change

Correct Answer:

Emergency change

Question 4

Which body is MOST commonly responsible for authorizing normal changes of significant risk and impact in an ITIL 4 environment?

The Change Advisory Board (CAB) The service desk team The problem management team The release coordinator

Correct Answer:

The Change Advisory Board (CAB)

Question 5

An organization finds that its Change Advisory Board meeting takes three weeks to authorize any normal change, significantly slowing service improvements. Which ITIL 4 Change Enablement principle should guide the solution?

Increase the frequency of CAB meetings to once per week and maintain the full approval process for all changes Eliminate the change schedule and allow changes to be implemented at any time without prior approval Convert all normal changes to emergency changes to bypass the authorization delay Delegate change authority to appropriate levels so that lower-risk normal changes can be approved more quickly without full CAB review

Correct Answer:

Delegate change authority to appropriate levels so that lower-risk normal changes can be approved more quickly without full CAB review

Question 1

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Prepare with the ITIL 4 PM PDF Practice Questions - ITIL 4 Specialist Plan, Implement, and Control Exam practice quiz. This question bank includes 100 questions covering itil, management, change, service, and deployment. Use it to review important concepts, identify knowledge gaps, and build confidence for the related exam, course, or assessment.

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ITIL 4 PM PDF Practice Questions - ITIL 4 Specialist Plan, Implement, and Control Exam

This practice set contains 100 questions from the matching question bank and focuses on itil, management, change, service, and deployment. Work through each question carefully, review the provided solutions, and revisit topics that need more study before your next attempt.

This is an independent study resource intended for practice and review; it is not an official examination or an endorsement by any organization named in the title.

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ITIL 4 PM PDF Practice Questions - ITIL 4 Specialist Plan, Implement, and Control Exam

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