A revenue center is the department or service category a charge belongs to, and in Resolute it’s used to group charges and drive reporting. By tagging each charge with a revenue center, the system can aggregate revenue by department, apply department-specific pricing or rules, and feed the correct data into financial and utilization reports. This tagging also supports accurate charge capture and the revenue cycle, because the department view determines how charges are posted, tracked, and reported for performance and budgeting. It isn’t a patient demographic field for eligibility, it isn’t used to schedule staff, and it isn’t the mechanism for the order of claim submission.

The key idea here is understanding what gets charged to the patient after an insurance claim is processed. Once the payer adjudicates a claim, the amount the patient ultimately owes is the remaining balance after the insurer pays its part. In Resolute posting terms, that remaining balance is called the Patient Responsibility. This includes things like deductibles, coinsurance, copays, and any portions not covered by the plan. When the account shifts to self-pay or to secondary coverage, the amount that must be collected from the patient is precisely this patient responsibility. Not Allowed Amount refers to funds the payer will not cover due to contract limits, which isn’t the amount the patient pays in most standard scenarios. The Allowed Amount is the maximum the payer will reimburse under the contract, not the amount the patient owes. A Follow-Up Record is a tracking entry, not a money amount. So, the amount passed on to the patient under self-pay or secondary coverage is the Patient Responsibility.

In accounts receivable, a balance that has been communicated and the claim or statement sent is still awaiting payment. This state is described as outstanding, signaling that money is due and follow-up is needed with the payer or patient. It isn’t just created (that would be the initial generation before any notification), nor is it closed (that would mean the balance is resolved or paid). HAR isn’t a standard status for this scenario. So the best fit is outstanding.

DSO measures how long, on average, it takes to convert a service into cash in the hospital setting. It’s calculated by taking the ending accounts receivable balance and dividing it by the average daily net revenue (or average daily charges/payments) for the period. In practice, this shows how many days’ worth of revenue is tied up in receivables. A lower DSO means faster collections and better cash flow, while a higher DSO indicates slower payment collection and potential cash flow concerns. The other descriptions don’t fit because they describe cycle length, a revenue-to-charge ratio, or denial timing, none of which reflect the speed of collecting payments.