Certified General Manager (CGM)

Question 1

A general manager discovers that a sales team member has been falsifying expense reports. What is the MOST appropriate first step?

Immediately terminate the employee Conduct a quiet internal investigation before taking action Ignore it if the amounts are small Transfer the employee to another department

Correct Answer:

Conduct a quiet internal investigation before taking action

Question 2

Which document typically defines a company's standards for ethical behavior and guides employee decision-making?

Employee handbook Code of conduct Organizational chart Mission statement

Correct Answer:

Code of conduct

Question 3

What is the primary purpose of a whistleblower policy in an organization?

To encourage employees to spy on each other To protect employees who report unethical or illegal activity To punish employees who complain about management To document employee performance issues

Correct Answer:

To protect employees who report unethical or illegal activity

Question 4

A CGM candidate must understand that conflicts of interest in management are BEST addressed by:

Keeping them secret from leadership Disclosing them and recusing oneself from related decisions Allowing the manager to handle them independently Resolving them after the fact

Correct Answer:

Disclosing them and recusing oneself from related decisions

Question 5

The Sarbanes-Oxley Act (SOX) primarily affects which type of organizations in the US?

Privately held small businesses Publicly traded companies Non-profit organizations only Government agencies only

Correct Answer:

Publicly traded companies

Question 1

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About this Exam

Prepare with the Certified General Manager (CGM) practice quiz. This question bank includes 100 questions covering manager, general, management, effective, and approach. Use it to review important concepts, identify knowledge gaps, and build confidence for the related exam, course, or assessment.

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Certified General Manager (CGM)

This practice set contains 100 questions from the matching question bank and focuses on manager, general, management, effective, and approach. Work through each question carefully, review the provided solutions, and revisit topics that need more study before your next attempt.

This is an independent study resource intended for practice and review; it is not an official examination or an endorsement by any organization named in the title.

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Certified General Manager (CGM)

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