CASM Practice Questions - Certified Agile Service Manager (CASM) Exam - CASM Practice Questions - Certified Agile Service Manager (CASM) Exam

Question 1

What is the primary goal of Agile Service Management?

To apply agile principles and practices to ITSM processes to improve responsiveness and value delivery To replace all ITIL processes with Scrum ceremonies To reduce the number of IT staff by automating service desk tickets To eliminate change management in favor of continuous deployment

Correct Answer:

To apply agile principles and practices to ITSM processes to improve responsiveness and value delivery

Question 2

Which of the following best describes a value stream in the context of ITSM?

A series of steps an organization undertakes to create and deliver value to a customer The financial budget allocated to IT service delivery A Kanban board column that tracks work in progress A sprint backlog item categorized by business priority

Correct Answer:

A series of steps an organization undertakes to create and deliver value to a customer

Question 3

In Scrum applied to service management, who is accountable for maximizing the value of the work performed by the Development Team?

Product Owner Scrum Master Service Manager Business Analyst

Correct Answer:

Product Owner

Question 4

What does the Agile Manifesto value over processes and tools?

Individuals and interactions Comprehensive documentation Contract negotiation Following a plan

Correct Answer:

Individuals and interactions

Question 5

Which ITIL 4 guiding principle most closely aligns with the Lean concept of eliminating waste?

Keep it simple and practical Start where you are Focus on value Optimize and automate

Correct Answer:

Keep it simple and practical

Question 1

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About this Exam

Prepare with the CASM Practice Questions - Certified Agile Service Manager (CASM) Exam practice quiz. This question bank includes 100 questions covering agile, service, management, itsm, and team. Use it to review important concepts, identify knowledge gaps, and build confidence for the related exam, course, or assessment.

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CASM Practice Questions - Certified Agile Service Manager (CASM) Exam

This practice set contains 100 questions from the matching question bank and focuses on agile, service, management, itsm, and team. Work through each question carefully, review the provided solutions, and revisit topics that need more study before your next attempt.

This is an independent study resource intended for practice and review; it is not an official examination or an endorsement by any organization named in the title.

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CASM Practice Questions - Certified Agile Service Manager (CASM) Exam

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