Question 1
Which Dynamics 365 application replaced the original Dynamics 365 Marketing branding to reflect its expanded customer journey orchestration scope?
Correct Answer:
Dynamics 365 Customer Insights - Journeys
Question 2
A functional consultant must enable real-time journeys on a freshly provisioned Customer Insights - Journeys environment. Which area of the app contains the toggle to turn the real-time journey features on?
Correct Answer:
Settings > Versions > Feature switches in the real-time area
Question 3
Which two consent models are available in Customer Insights - Journeys real-time marketing? (Choose the BEST single answer.)
Correct Answer:
Marketing-only consent and transactional consent
Question 4
Where do you configure the default 'From' email address, business unit, and consent preferences that new outbound marketing emails will inherit?
Correct Answer:
Outbound marketing > Marketing settings > Default marketing settings > Content settings
Question 5
A real-time marketing administrator wants every email sent from the 'Northwind US' brand to use one logo, color palette, and physical address. Which feature should they configure?
Correct Answer:
Brand profile
Question 1
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About this Exam

Prepare with the Microsoft MB-220 Practice Questions - Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant (MB-220) Exam practice quiz. This question bank includes 100 questions covering marketing, real-time, journey, email, and customer. Use it to review important concepts, identify knowledge gaps, and build confidence for the related exam, course, or assessment.

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Microsoft MB-220 Practice Questions - Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant (MB-220) Exam

This practice set contains 100 questions from the matching question bank and focuses on marketing, real-time, journey, email, and customer. Work through each question carefully, review the provided solutions, and revisit topics that need more study before your next attempt.

This is an independent study resource intended for practice and review; it is not an official examination or an endorsement by any organization named in the title.

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