Question 1
When presenting promotional pricing, what must be disclosed?
Correct Answer:
Both A and B
Explanation:
When presenting promotional pricing, you must be fully transparent about what the offer covers and about the price itself. You need to disclose all goods and services included in the promotional price so families know exactly what they are getting for that advertised amount. At the same time, you must also confirm that the discounted price is accurate and actually available at the time of the offer. This double disclosure prevents two common issues: customers thinking they’re getting a broader or different package than what’s advertised, and customers being misled by a quoted price that isn’t real or available. So both pieces of information are required to make the promotion truthful and non-deceptive.
Question 2
How long must the General Price List (GPL) be retained?
Correct Answer:
At least one year after distribution
Explanation:
The key idea is the retention period required for the General Price List under the FTC Funeral Rule. The rule requires that the GPL be kept for at least one year after it is distributed to consumers. This time frame ensures there is a verifiable record of the price information you provided and allows both the business and consumers to reference the disclosed prices for a reasonable period after quotes are given. It helps protect against disputes over what was disclosed and supports ongoing pricing transparency. Five years or keeping it indefinitely isn’t required by the rule, and retaining it for only one month wouldn’t provide enough time for customers or regulatory review.
Question 3
Which item is required as part of the GPL's price lists?
Correct Answer:
Outer burial container price list
Explanation:
The key idea is price transparency. The Funeral Rule requires the General Price List to present, in writing, the prices for every service and every item a funeral home offers. When outer burial containers are sold, a separate price list for those containers must be provided alongside the GPL. This separate list makes it easy for consumers to compare the specific costs of different outer burial containers before making a choice, which is exactly what the rule aims to ensure. The other options don’t focus on itemized pricing: a vehicle maintenance schedule isn’t a funeral price item, a mission statement isn’t about costs, and while a casket price list is a type of price list, the item specifically required alongside the GPL for the given category is the outer burial container price list.
Question 4
Which term is described as the service after initial services have been provided by another firm at the locale of death and must be itemized in the GPL?
Correct Answer:
Receiving Remains
Explanation:
Receiving Remains is the service described when a funeral home takes custody of the deceased after another firm has handled initial arrangements at the location of death. This is a separate service that must be itemized on the General Price List, per the FTC Funeral Rule, so consumers can clearly see and compare what the funeral home is charging for the step of receiving and handling the remains before any further services or disposition. The other options refer to different funeral services or dispositions that don’t describe the specific act of taking charge after another firm’s initial work at the death location, so they aren’t the term that fits this description.
Question 5
What pricing information must GPL include for each item?
Correct Answer:
The price for every funeral good and service offered, presented separately for easy comparison.
Explanation:
Pricing information must be itemized on the GPL so customers can compare specific goods and services. The best answer is to list the price for every funeral good and service offered, with each item shown separately. This transparency lets the consumer see exactly what each item costs and compare providers easily. A single total for all items would hide the cost of individual components, a price range wouldn’t show exact prices for each item, and listing only the most expensive items would omit the rest of the offerings.
Question 1
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About this Exam

Prepare with the Funeral Service Management Federal Trade Commission (FTC) Practice Test practice quiz. This question bank includes 10 questions covering price, funeral, provided, pricing, and disclosed. Use it to review important concepts, identify knowledge gaps, and build confidence for the related exam, course, or assessment.

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Funeral Service Management Federal Trade Commission (FTC) Practice Test

This practice set contains 10 questions from the matching question bank and focuses on price, funeral, provided, pricing, and disclosed. Work through each question carefully, review the provided solutions, and revisit topics that need more study before your next attempt.

This is an independent study resource intended for practice and review; it is not an official examination or an endorsement by any organization named in the title.

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