Question 1
Within the rooms division, which two departments are typically the largest and most closely coordinated under a director of rooms?
Correct Answer:
Front office and housekeeping
Question 2
The front office is often described as the 'nerve center' of a hotel primarily because it:
Correct Answer:
Coordinates guest communication and information across all departments
Question 3
A guaranteed reservation differs from a non-guaranteed (6 p.m. hold) reservation because the hotel:
Correct Answer:
Will hold the room all night and may charge for a no-show
Question 4
When a hotel accepts more reservations than it has available rooms to protect against no-shows and cancellations, this practice is called:
Correct Answer:
Overbooking
Question 5
When a hotel has no rooms available for a guest with a confirmed reservation and arranges accommodation at a nearby property, the guest has been:
Correct Answer:
Walked
Question 1
Exam overview

About this Exam

Prepare with the AHLEI CRDE Practice Questions - AHLEI Certified Rooms Division Executive (CRDE) Exam practice quiz. This question bank includes 100 questions covering guest, rooms, room, front, and hotel. Use it to review important concepts, identify knowledge gaps, and build confidence for the related exam, course, or assessment.

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AHLEI CRDE Practice Questions - AHLEI Certified Rooms Division Executive (CRDE) Exam

This practice set contains 100 questions from the matching question bank and focuses on guest, rooms, room, front, and hotel. Work through each question carefully, review the provided solutions, and revisit topics that need more study before your next attempt.

This is an independent study resource intended for practice and review; it is not an official examination or an endorsement by any organization named in the title.

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