Question 1
Which statement best distinguishes leadership from management in a hospitality operation?
Correct Answer:
Leadership inspires and sets direction, while management plans, organizes, and controls work
Question 2
A manager who clearly defines tasks, sets deadlines, and closely directs employees is primarily using which leadership behavior?
Correct Answer:
Task-oriented (directive) behavior
Question 3
According to situational leadership, a manager should adapt their style based primarily on which factor?
Correct Answer:
The readiness or development level of the employee for the task
Question 4
In Maslow's hierarchy of needs, which need must generally be satisfied before an employee is motivated by belonging and social needs?
Correct Answer:
Safety and security needs
Question 5
In Herzberg's two-factor theory, which of the following is a 'motivator' rather than a 'hygiene' factor?
Correct Answer:
Achievement and recognition
Question 1
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About this Exam

Prepare with the AHLEI CHM Practice Questions - AHLEI Certified Hospitality Manager Exam practice quiz. This question bank includes 100 questions covering manager, hospitality, hotel, cost, and guest. Use it to review important concepts, identify knowledge gaps, and build confidence for the related exam, course, or assessment.

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AHLEI CHM Practice Questions - AHLEI Certified Hospitality Manager Exam

This practice set contains 100 questions from the matching question bank and focuses on manager, hospitality, hotel, cost, and guest. Work through each question carefully, review the provided solutions, and revisit topics that need more study before your next attempt.

This is an independent study resource intended for practice and review; it is not an official examination or an endorsement by any organization named in the title.

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