Question 1
Read the following workplace document, then answer the question. --- SAFETY NOTICE — ALL EMPLOYEES Hard hats must be worn at all times in the loading dock area. Employees who enter the loading dock without a hard hat will be sent back to retrieve one before continuing work. --- According to this notice, what must employees do before entering the loading dock?
Correct Answer:
Wear a hard hat
Question 2
Read the following workplace document, then answer the question. --- BREAK ROOM POLICY All employees must clean up after themselves in the break room. Dishes must be washed and returned to the cabinet. Food left in the refrigerator for more than 3 days will be thrown away every Friday. --- According to this policy, when is old food removed from the refrigerator?
Correct Answer:
Every Friday
Question 3
Read the following workplace document, then answer the question. --- WELCOME TO APEX STAFFING New employees must complete orientation before starting their first shift. Orientation covers company policies, safety procedures, and building access. Orientation is held every Monday at 8:00 a.m. in Conference Room B. --- What is the main purpose of this document?
Correct Answer:
To inform new employees about orientation requirements
Question 4
Read the following workplace document, then answer the question. --- PROCEDURE: LOGGING A MAINTENANCE REQUEST Step 1: Fill out a Maintenance Request Form at the front desk. Step 2: Describe the problem clearly on the form. Step 3: Submit the form to the Facilities Manager. Step 4: Keep a copy of the form for your records. --- According to the procedure, what should an employee do immediately after describing the problem on the form?
Correct Answer:
Submit the form to the Facilities Manager
Question 5
Read the following workplace document, then answer the question. --- VACATION REQUEST POLICY Employees must submit vacation requests at least two weeks in advance. Requests submitted with fewer than two weeks' notice may be denied. Requests must be approved by your direct supervisor before the time off is taken. --- An employee submits a vacation request one week before the requested time off. According to this policy, what may happen?
Correct Answer:
The request may be denied
Question 1
Exam overview

About this Exam

The ACT WorkKeys is a comprehensive assessment system used to measure foundational skills crucial for success in the modern workplace. Unlike traditional academic exams that test specific knowledge in subjects like history or biology, WorkKeys evaluates practical, real-world abilities relevant to a vast array of occupations. The system is designed for students, job seekers, and existing employees to quantify their workforce readiness. For employers, WorkKeys provides a reliable metric to compare candidates' skills against the requirements of specific jobs, helping to streamline hiring, training, and promotion decisions.

At the heart of the system is the ACT National Career Readiness Certificate (NCRC). To earn an NCRC, individuals must successfully complete the three core WorkKeys assessments: Applied Math, Workplace Documents, and Graphic Literacy. Achieving certifying scores on these assessments validates that you possess the essential cognitive skills needed for over 85% of the jobs profiled by ACT, making you a highly attractive candidate in a competitive job market.

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Additional Information

What the Course Entails and Exam Details

While there is no single "course" for the ACT WorkKeys, preparing for the assessments involves focusing on the cognitive skills measured by the individual exams. The ACT WorkKeys Practice Test 2026 [UPDATED] focuses on the three core assessments required for the National Career Readiness Certificate (NCRC):

  • Applied Math: This assessment measures your critical thinking and mathematical reasoning skills applied to real-world workplace problems. You will need to perform calculations involving financial transactions, measurements, percentages, ratios, and basic statistical analysis, often using information presented in various formats.

  • Workplace Documents: This component evaluates your ability to read, comprehend, and utilize actual written materials commonly found in work environments. These include policies, procedures, instructional manuals, safety guidelines, memos, and emails. The complexity of the texts increases across proficiency levels.

  • Graphic Literacy: This assessment measures your capacity to find, analyze, and use information presented in various graphic formats frequently encountered on the job. You will interact with charts, graphs, diagrams, maps, tables, floor plans, and digital dashboards, interpreting relationships and extracting data to make informed decisions.

Each of these core assessments is a distinct, timed test. The WorkKeys system is dynamic, with different levels of complexity available to align with different job profiles.


What to Expect in the Final Exam

When you take the final ACT WorkKeys assessments, you should expect a standardized, computer-based testing experience at an authorized center. Here are the key logistical details:

  • Exam Format: All three core assessments (Applied Math, Workplace Documents, Graphic Literacy) consist of multiple-choice questions designed to simulate workplace scenarios. The questions are practical, not theoretical.

  • Time Limits: Each assessment generally has a time limit of approximately 55 minutes. You must manage your time carefully to address all questions within each section.

  • Scoring and NCRC Levels: You do not receive a simple "pass" or "fail" score. Instead, you earn a score level (ranging from 3 to 7) on each individual assessment. Based on your lowest score across the three core exams, you can earn an NCRC at one of four levels, signifying your readiness for different tiers of occupations:

    • Platinum: Minimum score of 6 on all three assessments. (Signifies readiness for 99% of profiled jobs).

    • Gold: Minimum score of 5 on all three assessments. (Signifies readiness for 93% of profiled jobs).

    • Silver: Minimum score of 4 on all three assessments. (Signifies readiness for 69% of profiled jobs).

    • Bronze: Minimum score of 3 on all three assessments. (Signifies readiness for 16% of profiled jobs).

  • Rules: Standard testing protocols apply. You will need to provide valid identification, and personal items, including cell phones, are typically restricted during the test session. You may have access to an on-screen calculator for the Applied Math assessment.


How to Study and Exam Centers

Effective preparation is key to maximizing your WorkKeys scores. Follow these strategic steps:

  • Take Diagnostic Practice Tests: Begin by taking full-length, authentic ACT WorkKeys practice tests under timed conditions. This is the single best way to identify your current skill levels, become familiar with the question formats, and pinpoint areas needing improvement. Analyze your incorrect answers to understand the logic.

  • Build Foundational Skills: Strengthen your core competencies. Review practical math concepts, practice reading complex informational texts, and actively interpret various charts, graphs, and diagrams from diverse industries.

  • Utilize Official ACT Resources: ACT offers a range of study materials, including online practice tests, sample questions, and skill-building exercises tailored to each assessment and proficiency level.

  • Focus on Time Management: Practice answering questions efficiently. Learn to quickly scan documents and graphics for key information and to avoid spending too much time on any single problem.

Locating Exam Centers:

The ACT WorkKeys assessments are not taken online from home; they must be completed at authorized locations. You can take the exam at:

  • Authorized Testing Centers: These specialized centers are located across the country and provide a secure, controlled environment.

  • Schools and Community Colleges: Many high schools, vocational technical centers, and community colleges are authorized WorkKeys test sites.

  • Employers: Some large organizations integrate WorkKeys into their hiring or training processes and administer the tests internally.

To find an exam center near you and schedule your test, visit the official ACT WorkKeys website and use their center locator tool.


Job Opportunities from the Course

Earning certifying scores on the ACT WorkKeys and attaining the National Career Readiness Certificate (NCRC) dramatically enhances your employability and unlocks diverse career paths. Employers in practically every sector, from manufacturing and healthcare to finance and logistics, recognize the value of the NCRC. Here is a list of job titles and industries that frequently utilize or require WorkKeys assessments:

  • Advanced Manufacturing: Machine Operator, CNC Technician, Quality Control Inspector, Maintenance Technician, Assembler.

  • Healthcare: Certified Nursing Assistant (CNA), Medical Assistant, Pharmacy Technician, Phlebotomist, Radiologic Technologist.

  • Logistics and Transportation: Warehousing Associate, Forklift Operator, Logistics Coordinator, Truck Driver, Supply Chain Analyst.

  • Business and Administration: Administrative Assistant, Customer Service Representative, Data Entry Specialist, Human Resources Assistant, Bookkeeper.

  • Construction and Skilled Trades: Electrician, Welder, Carpenter, Plumber, HVAC Technician.

  • Public Service: Law Enforcement Officer, Firefighter, Emergency Medical Technician (EMT), Corrections Officer.

  • Hospitality and Retail: Hospitality Manager, Sales Associate, Retail Supervisor, Food Service Manager.

Achieving a Silver level NCRC or higher is often considered the benchmark for many middle-skill occupations. A high score validates your foundational knowledge, giving you a distinct competitive advantage in securing these in-demand positions.


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