FireTEAM Firefighter Exam

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You are in the middle of a stressful operation, and a colleague becomes visibly frustrated, raising their voice at you. How should you respond?

Raise your voice back to assert your position. Take a moment to calm down and address their concerns in a composed manner. Report the colleague’s behavior to your supervisor immediately. Ignore the colleague and continue with the task.

Correct Answer:

Take a moment to calm down and address their concerns in a composed manner.

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