W!SE Financial Literacy Certification Test

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A user receives a phone call from someone claiming to be from 'Wise Fraud Prevention.' The caller states there is a problem with a recent transfer and asks the user to provide their password and the 2-step verification code they just received to 'cancel the fraudulent payment.' What should the user do?

Provide the information as requested to stop the fraud quickly. Ask the caller to verify their identity by providing the user's last transaction amount. Hang up immediately and report the incident to the official Wise support channels. Give them the password but not the 2-step verification code.

Correct Answer:

Hang up immediately and report the incident to the official Wise support channels.

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