CFLM FLM Exam Practice Questions - Certified First Level Manager (CFLM FLM) Exam

Why do retail organizations usually require managers to model dress-code and grooming standards on the sales floor?

To increase inventory carrying costs To replace the need for customer service training Because dress codes eliminate the need for safety procedures Because managers set the visible standard associates and customers notice

Correct Answer:

Because managers set the visible standard associates and customers notice

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