SkillsUSA Customer Service Practice Test

Which term means something that can be touched?

Tangible Service Professionalism Property

Correct Answer:

Tangible

Explanation:

Touchable things are described as tangible. Tangible refers to physical objects you can perceive with your senses, especially feel with your hands. In business and everyday language, this contrasts with intangible items like services or ideas, which you can’t touch. Among the options, tangible best fits the idea of something that can be touched. A service is an action or performance rather than a physical item, professionalism is about conduct and attitude, and property is a ownership concept that can cover both physical and non-physical rights, but it doesn’t itself mean “can be touched.” When you need a term for something physical you can touch, tangible is the clear choice.

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