ManageFirst Hospitality And Restaurant Management Practice Test

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Which term describes the second stage of team development in which the reality of what the team is expected to do becomes clearer and some conflicts between team members may begin to surface?
Correct Answer:
Storming (team development)
Explanation:
Storming is the second stage of team development. In this phase, the team starts to grasp what the work actually requires and what is expected of each member, and people begin to push against boundaries, testing ideas, roles, and leadership. Conflicts tend to surface as individuals voice differing opinions, vie for influence, and negotiate how decisions will be made. This friction is a natural part of moving toward clearer goals, defined roles, and agreed-upon processes, which sets the stage for moving into the next stage of functioning together effectively. The other terms don’t describe this dynamic: status quo implies maintaining current conditions, staff position is about a job role rather than a team process, and standards refer to rules or quality benchmarks rather than the team’s developmental phase.

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