Zendesk Support Administrator Expert Practice Questions - Zendesk Support Administrator Expert Certification Exam

Which statement correctly describes how Zendesk automations execute compared to triggers?

Automations run only when an agent manually applies them to a ticket Automations run every hour on all tickets that are not in Closed status Automations run instantly on every ticket update, like triggers Automations run continuously every minute on all tickets including closed ones

Correct Answer:

Automations run every hour on all tickets that are not in Closed status

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