Nothing Bundt Cakes (NBC) Practice Test

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Who is responsible for receiving and printing OLOs?
Correct Answer:
Managers
Explanation:
Online orders (OLOs) need someone to receive them and turn them into a tangible work item for the team. The manager handles this step: they accept the OLO, verify details like items and pickup time, and print the OLO ticket so the baking and packaging teams know exactly what to prepare and when. This keeps online orders accurate and on schedule. Bakers focus on making the cakes, cashiers handle in-store transactions, and a GSR takes care of front-end guest service; those roles don’t typically manage printing and routing online orders, which is why the manager is the best choice.

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