CIM Level 6 Award In Societal Impact Practice Questions - CIM Level 6 Award In Societal Impact Exam

Which practice represents an ethical approach to transparent consumer communications regarding product pricing?

Clear, upfront display of total costs, including mandatory taxes, fees, and delivery charges before checkout. Highlighting discounted base rates while concealing mandatory service charges in expandable footnotes. Utilising countdown timers that automatically reset to create artificial urgency. Pre-selecting optional add-ons by default to maximize average order value.

Correct Answer:

Clear, upfront display of total costs, including mandatory taxes, fees, and delivery charges before checkout.

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