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A patient schedules a service and says they will not use insurance. Under No Surprises Act good-faith-estimate workflow, what should Patient Access do?

Treat the estimate as optional because the patient chose self-pay Give the patient an expected-charge estimate according to the organization's uninsured and self-pay process Tell the patient estimates are available only after coding reviews the final claim Collect a deposit and avoid discussing expected charges

Correct Answer:

Give the patient an expected-charge estimate according to the organization's uninsured and self-pay process

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