IGCSE Edexcel Business Practice Test

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Which of the following is an example of written communication?
Correct Answer:
Letters
Explanation:
Written communication uses written words to convey information and create a record that can be read later. Letters fit this description because they are messages produced in writing and sent to someone, either on paper or digitally. The other options involve spoken language and immediate interaction: a face-to-face meeting is spoken conversation; a verbal presentation is delivered verbally to an audience; and giving oral instructions is also spoken. Therefore, letters are the clear example of written communication.

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