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WebCE Insurance Practice Exam
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Which of the following is a duty of the insured after a loss?
Hire a Public Adjuster
Prolong the Investigation
Cooperate with the Investigation
Cancel the Policy Immediately
Reveal Answer
Correct Answer:
Cooperate with the Investigation
Explanation:
Cooperating with the insurer’s investigation is the insured’s duty after a loss. When a claim is filed, the insurer needs to verify facts, assess damages, and determine coverage. The insured helps by providing truthful information, making records and documents available, allowing inspections or appraisals, supplying receipts or estimates, and answering questions honestly. This cooperation keeps the claims process fair and efficient and helps prevent disputes or fraud. Hiring a public adjuster isn’t a required duty; it’s an optional step some policyholders take to assist with their claim. Deliberately prolonging the investigation or canceling the policy immediately aren’t duties and would generally hinder the claims process and isn’t appropriate.
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