CMA Inter Paper 9 OMSM Practice Questions - CMA Intermediate Paper 9 Operations Management And Strategic Management Exam

Which characteristic MOST distinguishes a service operation from a goods-producing (manufacturing) operation?

Services are storable in inventory for later sale Services never involve any physical materials Services are intangible and typically produced and consumed simultaneously Services always have lower labour content than manufacturing

Correct Answer:

Services are intangible and typically produced and consumed simultaneously

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