IAED ETC Practice Questions - IAED Emergency Telecommunicator Course (ETC) Certification Exam

Under the ADA, how must a PSAP handle a call placed via TTY/TDD?

Answer it with equivalent priority and access as any voice 911 call Transfer the caller to a state relay service Request the caller hang up and call back from a voice line Process it only if a certified TTY interpreter is on duty

Correct Answer:

Answer it with equivalent priority and access as any voice 911 call

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