Fundamentals Of Nursing – Communication Practice Test

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Which activity supports reflective technique by ensuring mutual understanding of the issue discussed?
Correct Answer:
Asking clarifying questions
Explanation:
Reflective communication centers on confirming that what one person intends to convey matches what the other person understands. Asking clarifying questions is the best activity for this because it invites the speaker to elaborate and the listener to verify meaning, creating a shared understanding of the issue. It demonstrates active listening, helps uncover any misinterpretations, and aligns both parties on the concerns and next steps. Providing immediate solutions can short-circuit exploration and trust, jumping to conclusions relies on assumptions about what was meant, and ignoring nonverbal cues misses important signals that affect meaning.

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