26-10 Officer Training School (OTS) Practice Test

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Which action is most appropriate during the Norming stage?
Correct Answer:
Delegating responsibilities
Explanation:
In the Norming stage, the team has started to work more smoothly together, with clearer roles, established norms, and growing trust. The best action here is delegating responsibilities because it turns that cohesion into real, productive progress. By giving team members ownership of specific tasks, you reinforce accountability, reduce the need for micromanagement, and accelerate the move toward becoming a self-sustaining, performing unit. Avoiding team input clashes with the collaborative mood that Norming relies on, and while establishing rules does fit this stage, delegating actual work best leverages the newfound cohesion to drive execution. Controlling conflict is more typical of earlier storming phases when tensions are high; in Norming, the focus shifts to distributing work and empowering the team.

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