Certificate IV In Kitchen Management Practice Questions - SIT40521 Certificate IV In Kitchen Management Exam

What is the first step in resolving an interpersonal conflict between two kitchen section cooks during service?

Escalating the matter immediately to the restaurant owner Issuing a formal written warning to both employees Separating the employees and assigning them to different shifts permanently Active listening to understand both perspectives without taking sides

Correct Answer:

Active listening to understand both perspectives without taking sides

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