CIIN Certificate CF4 Practice Questions - CIIN Certificate CF4 - Insurance Claims Handling Process (Nigeria) Exam

Fair treatment of insurance customers during claims handling in Nigeria is most concerned with ensuring that:

Claims are settled fairly, promptly and in line with the customer's reasonable expectations Every claim is paid in full irrespective of policy terms Premiums are reduced after each claim is made Customers must exhaust NAICOM proceedings before any payment

Correct Answer:

Claims are settled fairly, promptly and in line with the customer's reasonable expectations

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