SACE Stage 2 Business Innovation Practice Questions - SACE Stage 2 Business Innovation External Assessment Exam

When completing an Empathy Map for a target customer persona, what information belongs in the 'Pains' quadrant?

The frustrations, obstacles, risks, and anxieties the customer experiences when attempting to solve their problem The functional benefits and positive outcomes the customer hopes to achieve What the customer communicates verbally during public interviews The specific physical actions and buying behaviors observed during user testing

Correct Answer:

The frustrations, obstacles, risks, and anxieties the customer experiences when attempting to solve their problem

Access more questions from this quiz

Continue to SACE Stage 2 Business Innovation Practice Questions - SACE Stage 2 Business Innovation External Assessment Exam for more practice questions and the full quiz experience.

Access More Questions