CFP UK (CISI) Practice Questions - CFP Certification (CISI) - Level 7 Diploma In Advanced Financial Planning Exam

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The FCA Consumer Duty introduced a higher standard of consumer protection. Which of the following best describes its core obligation?

Firms must act to deliver good outcomes for retail customers Firms must guarantee a positive investment return to retail clients Firms must cap all charges at 1% of assets under advice Firms must provide advice only on a face-to-face basis

Correct Answer:

Firms must act to deliver good outcomes for retail customers

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