GPSTC Module 1 Practice Test

Which of the following is NOT considered a factor in verbal communication?

Tone Pitch Body language Volume

Correct Answer:

Body language

Explanation:

Verbal communication relies on the words spoken and how they are delivered through voice. Tone, pitch, and volume are aspects of that spoken channel—they modify meaning and convey emotion or emphasis while the words are being spoken. Body language, on the other hand, uses gestures, facial expressions, and posture to communicate without words, which places it in nonverbal communication. It can reinforce or contradict what is said, but it isn’t a factor of verbal communication itself. So, body language is the element that isn’t considered part of verbal communication.

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