SC HVAC Contractor Practice Questions - South Carolina HVAC Contractor License Exam

What is the proper procedure for handling customer complaints about high energy bills after HVAC installation?

Blame the utility company Investigate: verify proper system sizing, check ductwork integrity, measure airflow, verify thermostat programming, and compare actual vs. expected performance Tell the customer to turn the thermostat higher Ignore the complaint

Correct Answer:

Investigate: verify proper system sizing, check ductwork integrity, measure airflow, verify thermostat programming, and compare actual vs. expected performance

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