AA Customer Service Agent (CSA) New Hire Week 2 Practice Test

What is the entry used to print the F/a preliminary report using QIK?

Ctrl + L, F1 Ctrl + Z, S3 Ctrl + Z, F 10, F1, option one Ctrl + Z, F1

Correct Answer:

Ctrl + Z, F 10, F1, option one

Explanation:

Start with Ctrl + Z to access the Quick print path, then press F 10 to open the print options, followed by F1 to initiate the print, and finally choose option one to select the F/a preliminary report. This sequence specifically navigates to the print path and selects the F/a preliminary report in one smooth flow, which is why it’s the correct entry. The other sequences skip a step or use keys that don’t navigate to the correct print option.

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