NH Alcohol Server Practice Questions - New Hampshire RSA 178 Alcohol Server Certification Exam

What is the BEST approach when refusing alcohol service to an intoxicated customer?

Loudly announce the refusal so other customers hear Be firm but polite, explain the reason, and offer alternatives like food or non-alcoholic drinks Simply ignore the customer's orders without explanation Ask another server to handle it

Correct Answer:

Be firm but polite, explain the reason, and offer alternatives like food or non-alcoholic drinks

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