DHO Personal And Professional Characteristics Practice Test

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Which step in the four-step plan involves choosing how to deal with it?
Correct Answer:
Choose how you want to deal with it
Explanation:
Deciding how you will respond is the step that involves choosing how to deal with it. After pausing to calm down and taking time to reflect, the next move is to pick the approach you want to take. This step turns awareness and analysis into a concrete plan of action, selecting the method you'll use to handle the situation. The other steps focus on stopping the activity, calming your body, or thinking through the problem, but they don’t commit you to a specific course of action.

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