Total Quality Logistics Practice Test

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What is rate confirmation and what details should be verified before accepting a shipment?
Correct Answer:
It binds agreed terms; verify lane, equipment, pickup/delivery times, stops, accessorials, currency, and any special instructions.
Explanation:
Rate confirmation is the binding document that captures the negotiated terms of a shipment between shipper and carrier, turning the agreed service into a formal contract. It should list the lane, equipment, pickup and delivery times, any stops, accessorials or surcharges, the currency for payment, and any special instructions. Before accepting a shipment, verify that every item on the rate confirmation matches what you can deliver: the route and vehicle type, the scheduled pickup and delivery times, the number and handling of stops, any additional charges and the currency, and any special handling instructions. This ensures you’re paid correctly and that service is performed exactly as agreed. It’s broader than just fuel surcharge and applies to both domestic and international shipments as needed.

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