Airman Leadership School (ALS) Mission Practice Test

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What is an effective strategy to manage resistance to change?
Correct Answer:
Communicate rationale, involve affected members, and provide training and support
Explanation:
Managing resistance to change comes down to transparency, collaboration, and the resources people need to adapt. When you clearly explain why the change is happening and what it will improve, you reduce uncertainty and build a rational basis for acceptance. Involving those affected in planning and decision-making gives them ownership, allows them to voice concerns, and helps you address real issues before they become barriers. Providing training and ongoing support ensures they have the skills and confidence to apply the change successfully. Together, these elements create a smoother transition and increase the likelihood that the change will take hold. Demanding immediate compliance without explanation breeds pushback because people don’t understand the purpose or benefits. Withholding information to avoid fear backfires, creating mistrust and rumors rather than clarity. Changing everything without stakeholder input ignores practical realities and frontline insights, leading to disengagement and stronger resistance.

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