What does voice of the customer work try to captur...

Six Sigma Green Belt Practice Exam

Question Number 5

What does voice of the customer work try to capture?

What customers need, expect, value, or complain about in relation to the process output Only the opinions of the project sponsor The finance department's preferred cost reduction target The exact control limits for a control chart

✔ Correct Answer:

What customers need, expect, value, or complain about in relation to the process output

Six Sigma Green Belt Practice Exam

Question Number 5

Count Down:

Related questions :