The Skilled Helper Practice Test

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What is a recommended approach when a client misses multiple sessions?
Correct Answer:
Explore reasons, attempt to reschedule, maintain contact, assess risk, and adjust the plan as needed.
Explanation:
When a client misses multiple sessions, the focus is on re-engagement while safeguarding and adapting the plan. The best approach is to explore why they missed, attempt to reschedule, keep in touch to show support, assess any risk to safety or well-being, and adjust the treatment plan or goals to fit current circumstances. This sequence helps identify practical or emotional barriers, preserves the therapeutic relationship, and reduces the chance of ongoing disengagement or harm. By understanding the reasons, you can offer feasible solutions—like different times, telehealth options, or a modified pace—that fit the client’s current life. Maintaining contact signals ongoing support and helps motivate the client to return. Risk assessment catches any safety concerns early, and adjusting the plan keeps therapy relevant and doable, which improves the likelihood of continuity and progress. Options that skip exploring underlying reasons, skip risk checks, or terminate or ignore the issue risk leaving the client without support or safe, effective care.

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