Technical Order (TO) 11A-1-10 Inspection Practice Test

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What is a corrective action and when is it required?
Correct Answer:
Action to eliminate root cause of a nonconformance; required after discovering and documenting a defect.
Explanation:
Corrective action is a deliberate, documented effort to remove the root cause of a nonconformance to prevent recurrence. It kicks in after a defect is discovered and documented, using analysis to find why it happened and then implementing changes that address that root cause, followed by verification that the fix works. This goes beyond a quick, temporary repair by aiming to stop the problem from happening again, which may involve process changes, retraining, equipment adjustments, or updated procedures and controls. A temporary fix or containment might be used to resume operations, but it does not prevent future occurrences. Regular maintenance is an ongoing task, not a response to a specific defect, and a change in supplier contact information is merely administrative and doesn’t tackle the defect itself.

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