CLTD Practice Questions - CLTD Logistics Transportation And Distribution Exam

What does the balanced scorecard approach measure in logistics?

Only financial metrics such as cost per shipment and revenue per employee Performance across four perspectives: financial, customer, internal business processes, and learning and growth Only operational metrics like warehouse productivity and transportation efficiency Compliance with government regulations and safety standards

Correct Answer:

Performance across four perspectives: financial, customer, internal business processes, and learning and growth

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