SDI Service Desk Analyst (SDA) Exam

What is the purpose of peer review in SDI professional practice?

To evaluate work quality through assessment by qualified colleagues and promote continuous improvement To create competition between colleagues To determine who should be promoted To reduce workload through delegation

Correct Answer:

To evaluate work quality through assessment by qualified colleagues and promote continuous improvement

Access more questions from this quiz

Continue to SDI Service Desk Analyst (SDA) Exam for more practice questions and the full quiz experience.

Access More Questions