CUCE General Operations Practice Exam

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What must an insured credit union have according to NCUA regulations in the event of unauthorized access to member information?
Correct Answer:
A data security response program
Explanation:
According to NCUA regulations, an insured credit union is required to have a data security response program in the event of unauthorized access to member information. This program is essential as it outlines the procedures that credit unions must follow to respond effectively to a data breach or security incident. The program typically includes identifying and assessing the incident, notifying affected members, conducting a full investigation, and taking measures to mitigate any harm that could arise from the breach. It aims to ensure that the credit union can swiftly act to protect its members' sensitive information and maintain trust in its operations. While a manual review process, a notification service for members, and system upgrades might each play a role in enhancing security and communication practices, they do not encapsulate the comprehensive and structured approach mandated by the data security response program. This program is not just a single action or tool but a systematic plan designed to prepare for and address potential security incidents proactively and effectively.

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