El Paso Fire Department (EPFD) Volume 1 Practice Exam

When you need to cancel a two-day block before your reporting time, the proper action is to notify the on-duty deputy chief. This ensures the change goes through the official chain of command and allows the department to adjust staffing and reassign the block as needed before you arrive. The deputy chief can authorize the cancellation, document it, and coordinate coverage so operations remain safe and continuous. Informing someone via internal chat is informal and can be missed or left undocumented, which risks gaps in coverage. Submitting a cancellation form to HR is not the approved method for operational shift changes and may not result in timely staffing adjustments. Notifying the union is inappropriate for routine scheduling changes and isn’t the official channel for pre-shift cancellations. The deputy chief’s notice provides the authoritative, recorded, and actionable line of communication needed for shift changes.